Muhammad Waqas Harral

MS (Total Quality Management)

 

University of the Punjab, Lahore.

Quality Assurance Officer BPS-17

Biography.

  • determining, negotiating and agreeing on in-house quality procedures, standards and specifications
  • assessing patients requirements and ensuring that these are met
  • setting patients service standards
  • investigating and setting standards for quality and health and safety
  • ensuring that service processes comply with standards at both national and international level
  • working with operating staff to establish procedures, standards, systems and procedures
  • writing management and technical reports
  • determining training needs
  • acting as a catalyst for change and improvement in performance and quality
  • recording, analysing and distributing statistical information
  • monitoring performance.